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Due to the custom nature of our business, we cannot guarantee refunds. We will do everything we can to accommodate refunds on a case-by-case basis but we cannot promise a full refund.

Misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. 

To begin your exchange, please describe your situation to our team at:

Address for exchanges:

11201 Ed Brown Rd,

Charlotte, North Carolina, 28273

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